Privacy Policy

First Colorado Home Health Care, Inc. (“we,” “our,” or “us”) values your privacy and is committed to safeguarding any personal information collected through our website, www.firstcoloradohhc.com, and communications, including SMS messages. This Privacy Policy outlines our approach to handling and protecting your information.

1. Information Collection and Use

   We prioritize your privacy and aim to keep any data collection to a minimum. If we collect information, it is solely to provide services or respond to your inquiries.

   • Communication Data: When you contact us, such as via SMS or phone, we may process basic contact information as necessary to respond to your requests or deliver our services. This data is handled securely and used only for service-related purposes.
   • Technical Data: When you visit our website, certain technical information (e.g., IP address or browser type) may be automatically processed to enhance website functionality and user experience.

2. Purpose of Data Use

   We use any information collected for limited purposes, including:

   • Service Response:To communicate with you about our services or respond to specific inquiries
   • Service Provision:To manage communication channels and deliver messages to you as authorized

3. Information Sharing and Disclosure

   We are committed to protecting your privacy. We will never sell, rent, or share your phone number with third parties or affiliates. Your personal information, including your phone number, is kept confidential and will only be used for the purpose of providing services you’ve requested.
   • The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
   • We may work with trusted service providers to assist with communication services, but your phone number will never be disclosed to any third party or affiliate without your explicit consent, except where required by law.

4. SMS Text Alerts

   By providing your phone number and consenting to receive SMS, you agree to receive text messages from us. Standard message and data rates may apply. You can opt-out at any time by following the instructions in our messages or contacting us directly.
   • Types of SMS Communications: If you have consented to receive text messages from First Colorado Home Health Care Inc., you may receive messages related to the following:
     • Appointment reminders
     • Follow-up messages
     • Billing inquiries
     • Promotions or offers
   • Message Frequency: Message frequency may vary depending on the type of communication.
   • Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on your carrier’s pricing plan.
   • Opt-In Method: You may opt-in to receive SMS messages from First Colorado Home Health Care Inc. through the following methods:
     • Verbally, during a conversation
     • By submitting an online form
     • By filling out a paper form
   • Opt-Out Method: You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
   • Help: If you are experiencing any issues, you can reply with the keyword “HELP” or visit our support page.

5. Data Security

   We implement robust security measures to protect any information processed. While we strive to secure all data, we cannot guarantee absolute security.

6. Your Choices

   Regarding your personal information, you have the following options:

   • Access and Correction: You can access, update, or correct your personal information by contacting us. We provide the means to ensure your personal data is accurate and complete.
   • Opt-In and Opt-Out: You can choose to opt in or out of certain communications. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. You can opt out of these communications at any time by following the instructions provided in the communication.

7. Data Retention

   Any personal information processed in connection with our services is retained only for as long as necessary to fulfill its purpose or comply with legal obligations.

8. Changes to This Privacy Policy

   We may update this Privacy Policy periodically. Any significant changes will be posted on our website or directly communicated to you.

9. Contact Us

   • First Colorado Home Health Care, Inc.
   • 2121 S Oneida St, Ste 332
   • Denver, CO 80224
   • Email: info@firstcoloradohhc.com
   • Phone: 720-505-5517
   • Fax: 720-800-8229